Frequently Asked Questions

Orders & Shipping

How long does it take to receive my order?
All Vantage products are made to order. Processing takes 2–7 business days, followed by shipping. US orders typically arrive within 3–7 business days after fulfillment. International orders may take 10–20 business days.

Do you ship internationally?
Yes, we ship worldwide. International customers are responsible for any customs duties or import fees that may apply.

How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. Allow 24–48 hours for tracking to update.

Can I change or cancel my order?
Because all items are made to order and go into production quickly, we are unable to make changes or cancellations once an order is placed. Please review your order carefully before confirming.

Returns & Refunds

What is your return policy?
Since all products are custom-made, we do not accept returns for sizing or preference reasons. However, if your item arrives defective, damaged, or incorrect, we will replace it or issue a full refund. Contact us within 30 days of delivery.

My item arrived damaged. What do I do?
We're sorry to hear that! Please contact us through our Contact page with your order number and photos of the issue. We will make it right.

Products & Sizing

How do I find my size?
Each product page includes a size guide. We recommend measuring yourself and comparing to the size chart before ordering, as we cannot accept size exchanges.

Are your products true to size?
Our products are designed to fit true to size. Check the size guide on each product page for specific measurements.

What materials are your products made from?
Material details are listed on each individual product page. We prioritize quality fabrics that perform and feel premium.

General

How do I contact Vantage?
You can reach us through our Contact page. We aim to respond within 1–2 business days.